Question 1

What makes Fusion Dental different from other dental practices?

Accepted Answer

At Fusion Dental, we combine advanced technology with a family-friendly atmosphere. We offer comprehensive care for all ages, transparent pricing, and two convenient locations in Roseville and El Dorado Hills. Our team focuses on building long-term relationships with patients and providing personalized treatment plans.

Question 2

What are your office hours?

Accepted Answer

Our Roseville location is open Monday through Friday, 8:30 AM to 5:30 PM. Our El Dorado Hills location is open Monday through Friday, 8:00 AM to 5:00 PM. Both offices are closed on weekends, but we offer emergency services for urgent dental needs.

Question 3

Do you see patients of all ages?

Accepted Answer

Yes! We're a true family dental practice. We welcome patients of all ages, from toddlers to seniors. Our pediatric dentistry services are specially designed for children, while our general and cosmetic services cater to teens and adults.

Question 4

How do I schedule an appointment?

Accepted Answer

You can schedule an appointment by calling us at (916) 345-1416, visiting our Contact page to submit an online request, or stopping by either of our locations. We offer flexible scheduling to accommodate your busy lifestyle.

Question 5

Where are your offices located?

Accepted Answer

We have two convenient locations: Roseville at 911 Reserve Dr, Ste 150b, Roseville, CA 95678, and El Dorado Hills at 4913 Golden Foothill Pkwy, El Dorado Hills, CA 95762. Both offices offer ample parking and are easily accessible.

Question 6

What dental services do you offer?

Accepted Answer

We offer a comprehensive range of services including general dentistry (exams, cleanings, fillings, crowns), cosmetic dentistry (veneers, teeth whitening), orthodontics (clear aligners, braces), pediatric dentistry, wisdom teeth removal, and emergency dental care.

Question 7

Do you offer cosmetic dentistry services?

Accepted Answer

Yes! We offer a full range of cosmetic services including porcelain and composite veneers, teeth whitening, dental bonding, and smile makeovers. Our team uses digital smile design technology to help you visualize your results before treatment begins.

Question 8

What orthodontic options do you provide?

Accepted Answer

We offer both clear aligners and traditional braces. Clear aligners are a popular choice for adults and teens who want a discreet way to straighten their teeth. We'll help you choose the best option based on your specific needs and goals.

Question 9

Do you provide emergency dental care?

Accepted Answer

Yes, we offer same-day emergency appointments for urgent dental issues like severe tooth pain, broken teeth, dental infections, lost fillings or crowns, and dental trauma. Call us immediately if you're experiencing a dental emergency.

Question 10

How often should I have a dental checkup?

Accepted Answer

We recommend visiting us every six months for a routine checkup and professional cleaning. However, some patients may need more frequent visits based on their oral health needs. We'll create a personalized schedule that's right for you.

Question 11

What technology do you use?

Accepted Answer

We use the latest dental technology including digital X-rays (which use less radiation), intraoral cameras, 3D imaging, and digital impressions. This technology allows for more accurate diagnoses, comfortable treatments, and better results.

Question 12

What insurance plans do you accept?

Accepted Answer

We accept most major dental insurance plans including Aetna, Cigna, Delta Dental, MetLife, United Healthcare, Blue Cross Blue Shield, Guardian, and Humana. If you don't see your insurance listed, please call us to verify coverage.

Question 13

What if I don't have dental insurance?

Accepted Answer

No insurance? No problem! We offer affordable payment plans, accept CareCredit financing with 0% interest for qualified patients, and provide a discount for patients who pay in full at the time of service. We believe everyone deserves quality dental care.

Question 14

How does insurance billing work at your office?

Accepted Answer

We handle all insurance claims and billing on your behalf. Before your appointment, we verify your benefits and explain your coverage. After your visit, we submit claims directly to your insurance company and bill you only for your portion.

Question 15

Do you offer payment plans?

Accepted Answer

Yes! We offer flexible payment plans for larger treatments. We also partner with CareCredit to provide financing options with low or no interest for qualified patients. Our team will help you find a payment option that fits your budget.

Question 16

What payment methods do you accept?

Accepted Answer

We accept cash, checks, all major credit and debit cards (Visa, Mastercard, American Express, Discover), HSA/FSA accounts, and CareCredit. We're committed to making your payment experience as convenient as possible.

Question 17

Can I get a cost estimate before treatment?

Accepted Answer

Absolutely! We provide detailed treatment plans with cost estimates before any procedure. We'll verify your insurance benefits and explain your expected out-of-pocket costs so there are no surprises.

Question 18

How far in advance should I schedule an appointment?

Accepted Answer

For routine checkups and cleanings, we recommend scheduling 2-4 weeks in advance. However, we always try to accommodate urgent needs and same-day appointments for emergencies. New patients are welcome and we can often see you within a week.

Question 19

What should I bring to my first appointment?

Accepted Answer

Please bring your photo ID, insurance card (if applicable), a list of current medications, and any previous dental records or X-rays if available. Arriving 15 minutes early allows time to complete paperwork.

Question 20

What happens during a first visit?

Accepted Answer

Your first visit includes a comprehensive exam, digital X-rays, oral cancer screening, and a discussion of your dental history and goals. We'll create a personalized treatment plan and answer all your questions before proceeding with any treatment.

Question 21

Can I request a specific dentist?

Accepted Answer

Yes! If you have a preference for a specific dentist, please let us know when scheduling. We'll do our best to accommodate your request and ensure continuity of care throughout your treatment.

Question 22

What is your cancellation policy?

Accepted Answer

We ask that you provide at least 24 hours notice if you need to cancel or reschedule your appointment. This allows us to offer the time slot to another patient. We understand that emergencies happen, so please just give us a call as soon as possible.

Question 23

I'm nervous about dental visits. How can you help?

Accepted Answer

Dental anxiety is common, and we're here to help. Our team is trained in gentle techniques and we offer a calming environment. We explain every step before we do it, offer breaks during treatment, and can discuss sedation options for more anxious patients.

Question 24

Do you offer sedation dentistry?

Accepted Answer

Yes, we offer sedation options for patients who experience dental anxiety or need more complex procedures. Options include nitrous oxide (laughing gas) and oral sedation. We'll discuss the best option for your needs during your consultation.

Question 25

How do you ensure patient safety?

Accepted Answer

Patient safety is our top priority. We follow strict sterilization protocols, use disposable supplies where appropriate, and stay current with all safety guidelines. Our staff is trained in emergency procedures and we maintain all necessary certifications.

Question 26

Are your offices wheelchair accessible?

Accepted Answer

Yes, both of our locations are fully wheelchair accessible. We're committed to providing comfortable, accessible care for all patients. Please let us know if you have any special accessibility needs when scheduling.

Question 27

What languages do your staff speak?

Accepted Answer

Our diverse team speaks multiple languages including English, Spanish, and Russian. We want all patients to feel comfortable communicating their needs and understanding their treatment options.

Question 28

How do you handle dental emergencies after hours?

Accepted Answer

For after-hours dental emergencies, call our main office number and follow the instructions for emergency contact. We'll get back to you as quickly as possible to provide guidance and, if necessary, arrange for urgent care.

Frequently Asked Questions

General Questions

Services & Treatments

Insurance & Payment

Appointments & Scheduling

Patient Care & Comfort

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